Refund policy

Returns/exchanges: All items are printed on demand just for you, so we can't accept returns or exchanges — including for sizing. Please check the size chart carefully before ordering.

Defects/damages: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Email us at support@pingthru.com within 14 days of delivery with photos and we'll send a free replacement.

Color disclaimer: Colors may vary slightly from what you see on screen due to monitor differences.

Cancellations: Orders can be canceled or modified within 15 minutes of placing the order. Once printing starts, we can't cancel.

Address errors: Please double-check your shipping address at checkout. We can't replace orders shipped to an incorrectly entered address. If a package returns to sender due to an address error, we can reship at the customer's expense.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.